Group Events Manager
Part Time • State College
Benefits:
- 401(k)
- Flexible schedule
- Opportunity for advancement
Position Summary
The Group Events Manager is responsible for the execution and delivery of all hosted group experiences at The Centre, including birthday parties, corporate events, school programs, team-building activities, and social gatherings.
While events are booked online or secured by the Group Sales Manager, this role owns everything that happens next – staffing, preparation, event flow, guest experience, follow-up, and operational refinement.
With the launch of The Clubhouse Family Fun Centre, hosted events represent a major growth channel for The Nittany Valley Sports Centre’s. This role plays a central part in building scalable systems, training standards, and execution excellence that ensure every event is seamless, energetic, and memorable.
Success in this role is measured not by sales quotas, but by flawless execution, team leadership, and guest satisfaction.
What Makes Our Group Events Different
- Birthday parties always include a minimum of two dedicated party hosts
- One host focused on the birthday family and parents
- One host fully engaged with the children celebrating
- Group and corporate events are executed with the same attention to detail, energy, and hospitality
- Strong systems, checklists, and standards guide every event
- The focus is always on great experiences, not hard selling
The Group Events Coordinator ensures these standards are delivered consistently.
Essential Duties and Responsibilities
Event Staffing and Scheduling
- Hire, train, schedule, and supervise Birthday Party Hosts and Group Event Hosts
- Ensure proper staffing coverage for all scheduled events
- Coordinate staffing needs based on event size and complexity
- Provide coverage for last-minute call-outs when necessary
- Maintain consistent on-site presence during events and step into active event roles as needed to ensure staffing coverage and uphold execution standards
Training & Quality Control
Train event staff on:
- Event flow and timing
- Guest engagement and hospitality
- Child supervision and safety expectations
- Set up, tear down, and cleaning standards
- Communication with parents, group leaders, and organizers
- Observe events and coach staff to maintain high execution standards
- Reinforce expectations through ongoing feedback and support
Inventory and Supplies
- Ensure all party and event supplies, equipment, and consumables are stocked
- Monitor condition and readiness of event-related equipment
- Lead the restocking and/or replacement efforts
Guest Follow-Up and Experience Building
- Follow up with birthday families and event organizers after events
- Gather feedback and share insights with leadership
- Support organic growth by encouraging repeat visits, referrals, and future bookings through great experiences, not direct sales
Administration & Internal Communication
- Review upcoming event schedules and notes in the booking system
- Communicate clearly with the Group Sales Manager, front desk, food service, and operations teams
- Coordinate event timelines and space layouts
- Oversee event-day logistics for corporate and school groups
- Support execution of larger-scale seasonal or community events
- Assist in refining event processes, SOPs, and checklists over time
What This Role Is Not
- This position is not responsible for booking or selling events beyond providing an exceptional experience and following up with guests
- This role does not involve cold outreach, lead generation, or proposal writing
- Sales responsibility remains with the Group Sales Manager
Success in this role results from exceptional execution and guest satisfaction, not sales quotas.
Qualifications & Ideal Candidate Profile
- MUST enjoy working with children, families, and groups in a high-energy environment
- MUST be dedicated to making people happy
- Strong organizational and people-management skills
- Comfortable hiring, training, and supervising part-time staff
- Calm under pressure and solutions-oriented
- Reliable weekend availability required
- Prior experience in education, camps, childcare, hospitality, or youth programming preferred
- Comfortable using scheduling and booking software tools
Physical & Work Environment Requirements
- Ability to stand and move throughout the facility for extended periods
- Ability to lift and move party supplies and light equipment
- Comfortable working in active, noisy, and energetic environments
Path to Full-Time
This position is expected to start as a part-time role, typically 20–25 hours per week, with hours concentrated on weekends and event days.
As event volume expands, this role has a clear path to a full-time leadership position overseeing all group event and conference services at The Centre. Some of the factors will include:
- Consistent event volume
- Demonstrated leadership and execution excellence
- Operational value created for the organization
The Centre is committed to growing this role responsibly as demand increases.
Why Work at The Centre
The Centre is a dynamic, family-focused sports and entertainment facility serving the State College region. Birthday parties and hosted events are often a guest’s first experience with our facility, and this role plays a vital part in creating lasting memories and long-term relationships. If you love working with people, leading teams, and creating joyful, well-run events, this is a unique opportunity to grow with an expanding organization.
Compensation: $24.00 - $27.00 per hour
As the premier indoor sports facility in State College, our mission is to be a vibrant community hub where people of all ages can engage in fun, healthy activities and build lasting connections. We achieve this by offering exceptional sports programs and hosting diverse events in a state-of-the-art facility.
You can count on our team to always promote fair play and opportunities for recreational and competitive sports activities. Explore our website to uncover details about our recreational leagues, competitive leagues, speed and agility classes, seasonal camps, skills training, and much more. You’ve just discovered your new go-to destination for honing your talents, improving your health and fitness, and connecting with your community.
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